At Mail Cuban Cigars, we sell all brands of Cuban cigars and New World cigars and cigar related accessories with a clear guarantee of authenticity. As a valued customer, when you purchase your products from us, you can be assured that you are buying from respected authorized Habanos SA dealers from Switzerland, Germany, Spain, Norway, Cuba and other European and Middle Eastern sources.

We offer among the most competitive prices online – duty free and tax free zones mainly in Switzerland & Spain! If your shipment does not arrive, we will re-ship your order after 40 business days! We also guarantee the authenticity of all of our Cuban products. We are not liable for packages left outside and stolen. If the package has been siezed a letter or some official proof must be emailed to assess and there is NO refund.

The green Cuban warranty seal on rum bottles characterizes the authenticity of Cuban rum in the bottle. This seal is awarded by the Cuban government and guarantees the manufacture of the product in Cuba and safeguards against counterfeiting.

Our cigars are stored in walk-in humidors at our facilities, and are monitored daily to assure optimal temperature and humidity control. Temperatures set at 68-70 degrees Fahrenheit and a humidity of 68-72% allow for the perfect environment for proper aging and storage of all of our cigars. We package and ship your order with the upmost care in vacuum-sealed boxes to guarantee your cigars arrive in perfect condition.

If, for any reason, you are not satisfied with our service or products, please e-mail us at within 2 days of receiving of your order.

Q. Do you ship original sealed boxes?
A. Yes, Most boxes and products are sealed and then vacuum sealed to assure freshness and we guarantee delivery to any part of the world. Some boxes are cut seals to verify quality control during storage and before being shipped.

Q.  How do I know that I am getting the real deal?
A.  All our Cuban cigars or products are purchased directly from authorized Habanos S.A. & Cubatabac distributors for Switzerland. They also supply to all La Casa Del Habanos stores for the Swiss market.