Who we are

Our website address is: https://www.mailcubancigars.com.

What personal data we collect and why we collect it

We collect information from you when you register on our site, place an order or subscribe to our newsletter. 

Any data we request that is not required will be specified as voluntary or optional. 

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, credit card information or Billing Information. You may, however, visit our site anonymously.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you register for a new account or when you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer. 

Any of the information we collect from you may be used in one of the following ways: 

  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

How we protect your data

We implement a variety of security measures to maintain the safety of your personal information when you submit a request, place an order or access your personal information. 

These security measures include: password protected directories and databases to safeguard your information, SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely, PCI Scanning to actively protect our servers from hackers and other vulnerabilities or Firewalls and Anti-Virus software updates for protection of incoming and outgoing e-mails. 

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential. 

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will be kept on file in order to process future requests

Because we store credit card information on our own servers, we have taken appropriate measures to ensure that we are PCI DSS Compliant..

Smoking Disclaimer

SMOKING IS BAD FOR YOUR HEALTH AND CAN CAUSE SEVERE PHYSICAL DISORDERS. 

Mail Cuban Cigars shall not be liable for any damage, whether it is material or physical, coming forward from using our products and using our website. We firmly neglect any claims based on the above. We state firmly that SMOKING IS BAD FOR YOUR HEALTH AND CAN CAUSE SEVERE PHYSICAL DISORDERS. 

You must be 18 years of age to purchase from Mail Cuban Cigars. 

By placing an order with us, you certify that you are at least 18 years old and are old enough to purchase tobacco products within the jurisdiction in which you are located. 

CAN-SPAM Compliance 

We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending out misleading information.

Delay or failure to deliver Goods

Mail Cuban Cigars shall not be liable for any delay or failure to deliver Goods resulting wholly or in part from civil commotion, accidents, riots, strikes, lockouts, fire, flooding, Acts of God, shortage of materials, government action or regulation. Any such failure shall not affect the obligation of the customer to pay for any goods already delivered.

SUBSCRIBE TO DEALS & PROMOTIONS